About Jasmine

For over a decade, I’ve been a successful IT training and communications consultant. My qualifications and experience cover the whole tech user adoption process from Business Analysis and uncovering user requirements, through the writing and editing of training materials, to delivering training in person and via webinars and online help systems, as well as supporting users in the field with second-level helpdesk. I’ve also spent time in the technical and vocational training system, managing student records, exams, and giving course information.

My career was very fulfilling and allowed me to help people feel confident with using technology to do their jobs. When I took maternity leave for my first child in 2012, I began to wonder if it was possible to continue helping people in a way that allowed me to focus on my family first. Before I knew it, I found myself redundant on the day before I was due to return to work: It was time to stop wondering if it was possible, and start making it so.

 

Businesses

Here are a few of the businesses I started

Brain Candy Consulting

Website Roadmap

The WP Lounge

Speaking Events

There are no upcoming events at this time.

Skills & Experience

Some of the things I can do

Technical Writing

This is my core skillset. I’ve taken complex information and turned it into easy to content that’s easy to read and understand for a range of technical and non-technical audiences. Policies and procedures, training manuals, project documents. 

Website Design

I’ve been designing websites for over 8 years, focusing on the user experience and site structure (information architecture). 

SEO Copywriting

Graduate of the Recipe for SEO Success. 

Training Facilitation

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Business Analysis

Business Analysis goes hand in hand with Technical Writing. Particularly experienced in mapping current and future states of business processes, finding ways to improve them. I did a Service Design intensive in 2018 to strengthen these skills, on top of initial BA training with DDLS.

Website Development

I’ve been around long enough to have learned to hand code websites in HTML (pre CSS!) but these days I prefer to use WordPress for its powerful dynamic content reuse features. It’s also easier for site owners to maintain the site themselves. 

Content Strategy

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Training Design & Development

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Blog

New Brand Name Coming Soon

In 2012, I started freelancing as web designer/developer, technical writer, and training consultant. I have been mostly trading under my own name for that time. In 2018, I will begin trading as Brain Candy Consulting. I will continue to offer services in web design...

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Social Media certification

Like most digital professionals, much of what I do has been self-taught. I did study web design at university, along with information systems, programming, writing. And then there is the endless list of short courses I've done in graphic design, technical writing,...

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Contact

Address

PO Box 345
Enmore NSW 2042
AUSTRALIA

Phone

+61 2 8005 6865 

Address

email@jasmineandrews.com.au